STEP ONE: Open this link https://invotide.com/client and log in to your client account.
STEP TWO: Once you've logged in to your client account, navigate to the support tickets section by selecting "Tickets" from "Support" drop down menu. You can create a new support ticket by clicking the "Open Ticket" menu. See screenshot below for details.
When the Instagram store module is activated, you only have to upload products and make changes on your Invotide admin dashboard, rather than going from Facebook to Instagram. You get one centralized dashboard that sends the information to your Facebook and Instagram accounts.
Please note that Instagram shoppable post feature has to be active in your Instragram account to enable us setup the module. Currently Instagram shoppable post feature is only available in the countries listed below (Instagram adds new countries to the list periodically, you can check this page to see updated list - https://www.facebook.com/help/instagram/321000045119159?helpref=faq_content).
If your country is among the list above, we may be able to setup shoppable posts feature in your Instagram account for you. Also, note that Instagram will have to approve your account before you can start to use shoppable posts feature and you must reside in the countries listed above or have the Instagram shoppable post feature already activated in your Instagram account to be able to use the Instagram store module. You will also need to meet the requirement below.
1. You need an Instagram Business account
4. Your business profile must be connected to a Facebook catalog. This can be created and managed on Business Manager, directly on your business’s Page on Facebook.
To learn more about Instagram shoppable posts, click this link - https://business.instagram.com/a/shopping-on-instagram
To learn about how to use Instagram shoppable post, click this link - https://help.instagram.com/1108695469241257
Please feel free to contact us if you have any question by sending email to firstname.lastname@example.org or submitting a ticket. We will do our best to resolve any issue as fast as possible.
Tuesday, December 4, 2018