Client Android apps published to the Google Play store before 15th September 2018 have been disabled due to compatibility issues. If your app was deployed before 15th September 2018 you will need to uninstall app and submit a support ticket to enable us republish new app to Google Play. Please note that this issue does not affect Android apps that were published after 15th September 2018.

To create a support ticket follow the steps below.

STEP ONE: Open this link and log in to your client account.

STEP TWO: Once you've logged in to your client account, navigate to the support tickets section by selecting "Tickets" from "Support" drop down menu. You can create a new support ticket by clicking the "Open Ticket" menu. See screenshot below for details.

Saturday, January 5, 2019

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