We are excited to announce that we have partnered with Interakt, a leading provider of WhatsApp Business solutions, to offer WhatsApp store integration to our merchants on the Invotide platform. This means that you can now create and manage your WhatsApp store and connect with your customers through the world's most popular messaging app.
Why WhatsApp Store Integration?
WhatsApp is more than just a chat app. It is a powerful tool for eCommerce, with over 2 billion monthly active users worldwide. By integrating your Invotide store with WhatsApp, you can:
Reach more customers: WhatsApp has a huge user base, especially in Africa, where it is the most widely used social media platform. You can tap into this huge market and showcase your products to potential buyers who are already using WhatsApp every day.
Provide better customer service: WhatsApp allows you to communicate with your customers in real time, answer their questions, resolve their issues, and build trust and loyalty. You can also send automated interactive messages, such as order confirmations, shipping updates, and feedback requests, to keep your customers informed and engaged.
Boost your sales: WhatsApp makes it comfortable for your customers to skim and buy your products without leaving the app. You can make a catalog of your products with images, prices, and descriptions and share it with your customers through a simple link. You can also accept payments through WhatsApp using Invotide's integrated payment system.
Grow your brand: WhatsApp helps you create a memorable and personalized customer shopping experience. You can customize your WhatsApp store with your logo, colors, and messages and reflect your brand identity and values. You can also leverage the social features of WhatsApp, such as groups and stories, to promote your products and generate word-of-mouth referrals.
How to Get Started?
Getting started with WhatsApp store integration is easy and fast. All you need is an Invotide store, a WhatsApp Business account, and Facebook account. Here are the steps to follow:
Step 1: Sign up for an Invotide store if you don't have one already by opening this link https://www.invotide.com/getstarted.
Step 2: Connect your Invotide store with WhatsApp by activating the WhatsApp store sales channel. You can do this by watching the video guide below. Once you have connected your Invotide store, you can start creating and managing your WhatsApp store and reaching out to your customers.
For a step-by-step guide on how to set up your WhatsApp store, you can check out this video guide and get started. (https://clients.invotide.com/knowledgebase.php?action=displayarticle&id=682)
Ready to Try It Out?
Watch a video guide on how customers can place order on your WhatsApp store by clicking here.
We hope you are as excited as we are about this new feature and the benefits it can bring to your business. We invite you to try it out today and see for yourself how WhatsApp store integration can help you raise your sales and customer satisfaction. If you have any questions or feedback, please feel free to contact us. We are always here to support you and help you succeed.
Happy selling!
Wednesday, February 14, 2024