WhatsApp is turning into a place to shop, not just a place to communicate.
In addition to being able to chat with business owners and workers on WhatsApp through dedicated accounts created through WhatsApp Business, users can now browse their product catalogs without ever leaving the application.
Acccording to Whatsapp team, this will save users and businesses time wasted sending images of products, their respective price tags and their specifications. This is a more professional-looking way for businesses to engage with their clients and keep them invested in the chat.
Furthermore, businesses can customize the details about each product; they can add descriptions, modify the prices and publish product codes.
Using the new WhatsApp shopping feature, you can link your online store to your WhatsApp product catalog by entering your online store product page link to the "Link" field when creating products in WhatsApp catalog. See screenshot below for details.
This way your customers who click the product on WhatsApp will be redirected to your online store to order the product.
Click the link below to learn about how to setup WhatsApp product catalog.
https://www.youtube.com/watch?v=goTSdIcwyqs
Thursday, November 21, 2019